The Workforce Innovation and Opportunity Act (WIOA, Public Law 113-128) of 2014 provides the framework for a national workforce system that is flexible, responsive, customer-focused and locally managed. The Middlesex County Workforce Development Board (MCWDB) or (LWDB) welcomes and encourages the respondent to submit management service designs which are innovative with a "hands-on" approach.

The Workforce Innovation and Opportunity Act (WIOA) places a clear separation between the One-Stop Operator responsibilities and those of the MCWDB, its staff and Middlesex County Office of Workforce Development (MCOWD) and One Stop System Manager.

The MCWDB is seeking a One-Stop Operator to coordinate specific service provisions of the One-Stop system. The law envisions a collaborative process that leads to the creation of a seamless customer-focused One-Stop delivery system. At its best, the resulting system integrates service delivery across all programs and enhances access to the programs' services.

As part of the One-Stop delivery system, WIOA requires local boards to establish and conduct oversight of that system. A One Stop Operator will be responsible for developing a Memorandum of Understanding (MOU) with the required One-Stop partners that outlines each partner’s responsibilities. WIOA establishes a number of required partners in the One-Stop delivery system. These partners include but are not limited to:

• Title I programs (Adult, Dislocated Worker, Youth, Job Corps, Youth Build, Native American, and Migrant Seasonal Farmworker)

• Title II Adult Education and Family Literacy activities

• Wagner-Peyser Act Department of Labor Employment Services programs

• The Vocational Rehabilitation program under Title I of the Rehabilitation Act

• The Senior Community Service Employment Program authorized under Title V of the Older Americans Act

• Postsecondary career and technical education programs authorized under the Carl D. Perkins Career and Technical Education Act

• Trade Adjustment Assistance authorized under the Trade Act

• Jobs for Veterans State Grants programs authorized under chapter 41 of Title 38, U.S.C.

• Employment and training activities under the Community Services Block Grant

• Employment and training activities of the Department of Housing and Urban Development

• State unemployment compensation program

• Ex-offender programs authorized under section 212 of the Second Chance Act

• Board of Social Services Temporary Assistance to Needy Families (TANF) authorized under the Social Security Act, unless exempted by the Governor

This Competitive Contract proposal is seeking a full-time provider of services that will assist the MCWDB in the operation of the local One Stop system.

Under this vision the successful responder will provide:

• Strategic Planning

• Customer Service

• Information and Analysis (Reports)

• Process Management (Operating Policies/Procedures)

• Coordination of Partners

• Coordination of Service Delivery

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Middlesex County

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